Refund policy

Full Access is a one-time digital purchase. Everything unlocks the moment you pay, so our refund policy is based on how much you’ve used rather than time alone.

Refund within 7 days, if you’ve barely used it

Contact omelchuk.vasya@gmail.com within 7 days of purchase for a full refund, provided that since buying you have:

• answered fewer than 50 questions, and
• not completed a mock exam.

No explanation needed — just ask.

Always refunded, whatever your usage

• Duplicate or accidental charges.
• You were charged but Full Access didn’t unlock.
• The service didn’t work for you and we couldn’t fix it.

Why there’s a usage limit

Every account gets 20 free questions before paying, so you can judge the questions, the explanations and the handbook sources before spending anything. Once someone has worked well beyond that, the service has been delivered in full — this policy exists so that studying the entire bank and then reclaiming the payment isn’t possible.

How refunds work

When a purchase is fully refunded, Full Access is removed from the account; your study history stays. Refunds go back to the original payment method through Stripe and typically appear within 5–10 business days. If a card payment is disputed with your bank, Full Access is paused until the dispute is resolved.

Nothing in this policy limits any rights you may have under Alberta consumer protection law.

Last updated September 19, 2026.